What our Customers say...


Reliable and quick.  I had some issues with ice dams earlier this week that caused water damage to my house.  SERVPRO removed the water and is drying the area out. Thank you.

Easy people to work with, very professional and knowledgeable

Wow, great service! When my refrigerator leaked, they came out right away to help.  They were also really nice to my kids when they came out.  Thank you!

Five stars!

They helped me to download the SERVPRO Business Ready App tool on my phone. Very easy to work with. If anything should happen, I will be ready right away.

Very professional! SERVPRO of Bloomington/Richfield made it easy for me when my basement flooded. I was so worried because my basement was finished, but they took care of all the clean up and prevented any mold from forming. Thank you so much for your quick help when I needed it so badly.

Customer service doesn't get any better than this! 

I am very happy with the work that your techs did for me. You guys are awesome!

I am so glad I called SERVPRO. I had no idea how to address the mold I found in my basement. These guys are pros and knew exactly what to do. They explained the process in detail and did exactly what they said they would do, when they said they would do it. 

I can't believe how quickly the technicians were able to clean all the mold up. I would definitely recommend SERVPRO!

The men that repaired our mold damaged home were very good. They showed up when they said they would and were always polite.

SERVPRO did a terrific job taking care of the mold damage in our home. The entire staff is wonderful!

I can't thank you enough for how quickly you responded and how polite and professional your staff is!

I am very pleased with the work that your technicians did. They were very professional and treated me well.

The technicians that came to take care of the clean up were amazing! Thank you so much!

Your friendly service and understanding was what I needed following the flood.

Our home was flooded and SERVPRO was so amazing to work with. 

Very pleasant workers!

The technicians were outstanding people to work with!

The technicians were very courteous and very prompt! We appreciate all that they did for us. 

The service techs were courteous, knowledgeable and very professional. I was very pleased with the way they handled everything.

Pleasure doing business with you. Thank you SERVPRO.

All in all a very good experience. Thank you SERVPRO. 

Great people to work with!

Knowledgeable and fair (did not try to sell services I did not need.) They rearranged their schedule to help me out. Thrilled with the process. Will be a repeat customer thanks Cliff and Vince.

I was SO relaxed to call and know everything would be taken care of in a timely and professional manner. HUGE burden lifted :)

What a relief to have SERVPRO handle this for me. It made a bad situation much better.

Communication was excellent. Very professional. I was confident in their ability to handle the project. I am very satisfied.

The team was very courteous, friendly and professional. They got to work immediately and did their job!

This has been overwhelming, so I was impressed. Thanks!!

Thanks so much for the great job you did on my kitchen. I appreciate the timeliness, great explanations, consideration to my schedule, etc. Wishing you the best in life!

Blessings & thanks, Linda

I just wanted to send a little note to tell you how wonderful SERVPRO is. I flooded my kitchen and downstairs bedroom right before Thanksgiving. I called SERVPRO! From the gal that who answered the phone, to the people who packed my kitchen, they were just great. I will recommend SERVPRO to everyone. My contractor was also impressed by their work.

Dear Cliff,

As I go about putting my life back together, I keep coming across evidence of the wonderful work you and your team did for me! I appreciate the thoughtful care that you gave to my clothes and other possessions, and all the washing of walls, woodwork and cupboards that removed the soot. Also I see that you repainted many surfaces where the smell had soaked in. Now everything seems clean and fresh.

You addressed the issue of having to remove my favorite wallpapers with sensitivity and added just the right color to the surfaces that had to be painted! You were treating my house if it was your own, and besides that you made a major effort to get me back in. My family next door saw the teams of people coming and going in an all out push to get me in by Christmas. I certainly appreciated that!

Getting back into my house was wonderful…everything sparkled and there were even flowers on the table and in the kitchen. Will you tell all the people on your team how much I appreciate all their hard work.


Martha N.

I want to thank you again for all the professional and timely assistance provided. Please feel free to use me as a reference and/or any TV commercial or advertisement. I can't thank you enough!

I've used SERVPRO in the past and the service this time is exemplary as the first time. True professionals with compassion!

"I may only hope that I find the correct verbiage to convince you without question that every SERVPRO associate I had the personal pleasure to meet and interact with, are, in short, the BEST! I am a retired Detective Sergeant of the New York City Police Department and a resident of Minneapolis, MN for the past 22 years. I 'read' people quickly and very accurately.

As 'out of it' as I was at our initial meeting, I shook your hands, looked each of you directly in the eye, and understood, without question, that you were there to 'serve', 'protect', and 'get the job done'. I was SAFE in your hands and therefore, I place myself in them without further question. I never placed a phone call that your project manager was not there to answer.

It never failed to astound me how often you would just appear at the house to make sure that all was going as planned and promised. In short...... you each possess the highest professional integrity and follow through I have ever experienced. A terrible moment in my life has given me the special opportunity and personal pleasure to have met each of you....and, for this, I am most grateful.

You are the jewels in the crown of SERVPRO. I am back in my home because of each of you, as your ad says, "Like it never even happened."

"I want to take this opportunity to first thank SERVPRO for the timely response for my 'call for help' when I came home to unexpected (and shocking) water damage to my home. After taking a deep breath and 'digesting' what occurred, I went into action to find a source for help. SERVPRO appeared on my on-line search and following my frantic call, representatives arrived within an hour to get to work to dry out my home. I want to give a very special thanks and let you know what a responsible..."

"...and respectful team came to my rescue. While I have since forgotten the names of all 'team members' who assisted, the Team was led by John Mumm, and I am so thankful for his diligence and attention for several days to the project at my home. He and the Team always arrived with a smile and reassurance to me 'all will be okay'. They were top notch, and deserve a special 'shout out' for fabulous service. You surely have an asset at your company in John and the others who served with..."

"...him at my home in November. Please thank them once again for me. If you have questions, please feel free to contact me. Happy New Year!"